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  1. The account associated with your email address was created Feb 18 of this year. I suspect you were playing under a different email. Try logging in with that email/account. Good luck!
  2. Thanks for this information, @blue12.
  3. Thanks for the heads up!
  4. The emoji was linked to the wrong icon. We fixed it yesterday but still need to send out the correct one to those players who received the wrong one. We'll get the Prohibit-emoji sent to you. Our apologies for the confusion this might have caused. Thank you for posting it. The forums are better and more informed because of it.
  5. You're right. Thanks, @Numenter
  6. You are right, @milinagi. You can't teleport because we have the teleport feature turned off in the Terrace. Check your messages. I've DM'd you. Let's try to move your character.
  7. Thank you, both. I am making sure this bug is tracked so it'll be the same for everyone, and work as intended.
  8. We've heard form others about this bug in Charms. We are looking into it. But it's likely the result of your charm being in your vault. Pull the charm into your character's inventory and try fusing again.
  9. I'll put that suggestion in: to better warn players about why they might be blocked from doing something during crafting.
  10. @Espcevan I'm glad you can fuse, thanks to @BreadSlice's help. Since we're working on the crafting experience now, I've shared your experience.
  11. Is your character still stuck? What happened to your teleport, too?
  12. This is a known issue, so I've updated that ticket with your details. Thanks, @_Vasur_!
  13. @peakhunter Can you give me more details? Are your rewards still unavailable to you? Which item are you trying to claim? Can you give us your logs or screenshots?
  14. @SushiNoW Can you tell me more about this? What happened leading up to it?
  15. @AceTw and @SushiNoW both are correct. There was a bug with that silver. We're working on a fix to return silver to people who lost it before we could pull the bugged silver from the game. I'm sorry you lost yours. We'll keep everyone informed via the forums.
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