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DannyM

Roll-back

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hey, i wanted to know if there are/ might be any way to retrieve the things that were lost, as i was doing some dungeons logged off came back to do more later not realizing there was a roll back and died in a dungeon losing pretty much all my progress...

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Hello DannyM, we aren't able to retrieve the progress lost unfortunately. We are sending out in-game gifts today to anyone who was affected by the server roll back, so you can expect that soon. Thanks for understanding.

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 For all players effected, rollback rewards will be sent to your in-game mailboxes, including:

-45 Bloodstone
-1000 Valr
-3X reward aura stones
-250 promotional electrum
-5000 silver

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53 minutes ago, hh_katherine said:

 For all players effected, rollback rewards will be sent to your in-game mailboxes, including:

-45 Bloodstone
-1000 Valr
-3X reward aura stones
-250 promotional electrum
-5000 silver

I have a small problem about the rewards... I have claimed Bloodstone, Electrum and Silver yesterday. But this morning I deleted the mail with Valr and Aura Stones left while I was cleaning my mailbox. Any chance I could get that mail restored?

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On 1/4/2019 at 4:42 PM, AltairLT said:

I have a small problem about the rewards... I have claimed Bloodstone, Electrum and Silver yesterday. But this morning I deleted the mail with Valr and Aura Stones left while I was cleaning my mailbox. Any chance I could get that mail restored?

Hi Altari, apologies for the delay -- if items are lost you can submit a recovery ticket here: www.survivedby.com/zendesk

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