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Via the following thread, I interpret it as a player was able to solve this issue by logging in on a second account to log out the first account, and then try again on that first account.

@Young Lamp Is this correct?

It might be an annoyance, but you can try making a second account, then switching back to the first.  If you are getting this error, also try resetting your password.  @HH_Amethyst didn't seem to get any posted responses when she asked about that here:

However, that thread contains several different log in issues, most are not 500 Internal Server Error.

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