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Hi there!

I've been playing SB for about roughly 3-4 weeks now and I'm absolutely loving it even in it's current state. Although of course some things are rather missing or broken but I've read multiple times that the dev team are working on those and that's all I need to know for now. I've also joined the discord community that this game has and I have no complaints what so ever. I've talked to players both text and voice. I've even talked to people who are knowledgeable in the game with regards to it's technical side.

That being said, I've discovered that the servers you have in Asia are based in India. I don't know what reasons you had for choosing  India over Singapore since a little birdy told me that there are data centers stationed in Singapore as well. I'm asking this mainly because I live in the Philippines and I really find it weird that connecting to the game through the Asia servers will give me about 270-400ms ping. Whereas if I connected to the game through the NA servers I'd have 220-260ms ping. There are times where my ping would spike to 800ms but I'm guessing that would be my fault with background applications that maybe running at the time.

Both pings(from Asia/NA) are horrible but still enough for me to enjoy the game but I'm wondering if it could be better. So far I've met a couple Asians in the community, one from the Philippines and one from Vietnam. Both of them I met only through discord and not ingame because most of the time I'll find myself going to the NA servers for better connection.

Now that I've come to a point in the game where it's considered to be the 'end-game grind' currently, I'm just trying to make sure I don't die and lose almost all of my progress due to bugs, crashes, rubberbanding, and lagging. Though I have no control on some of the factors that may cause my death, I would at least try and ask you guys, the devs, if you could possibly help my ping situation like maybe switch or put up servers that's based in Singapore. And if not, then at the very least, an explanation as to why.

 

I'm really enjoying my time in your game, please make it the best you can,

Zilch | Peep

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Hey there Zilch! We chose India over Singapore during a time when the Singapore servers were far less reliable. We've just stuck with India after that - we have the option to switch back to Singapore though. (But we don't want someone who gets good ping losing that though.) So, the best option would be for us to add an East Asia server. That would be a solid body of work though since we'd have to add another backend and there would be some networking tasks to work through, so it's something that will likely come along a little later on. 

That being said, thank you so much for reaching out - hearing from a lot of players in your position is what will help move this forward as a critical change for us to make in the future. I'm so happy to hear that you're enjoying the game, please don't hesitate to reach out if you have any other feedback!

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Yes, this would be a good solution so that East Asian / Southeast Asian players won't experience so much problem with the network stability

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